Fri
Apr
25
Experiencing Broadband Hell? Watch This and Laugh About It
This audio recording is really funny! Why? Because it sums up how frustrating it can be to set up your internet.
In all fairness I don’t think BT should be singled out. My girlfriend waited for 6 months for Tiscali to connect her broadband, and in the end she gave up and went with Zen.
On the other hand I have friends that are with Tiscali and BT who say is it has worked perfectly for 3 years.
As a general rule:
- If you want good customer service, sign up with an ISP like Zen. They are expensive, but are a pleasure to deal with.
- If you want to save money, cheaper providers can offer broadband for just 1/3 the price of Zen. This could save you as much as ~£250 a year. If you can cope with lower quality support you could save a packet.
